Online Shipment Tracking

At CCL, we understand time is money. That is why we have developed an online tracking form to help you know exactly when your products will arrive. Just enter your Bill of Lading (BOL) number or Purchase Order (PO) number to get up-to-date information. The best part? You can check 24 hours a day. Please make sure to check out the FAQs below if you have any questions.

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Track Your Order

Enter the BOL or PO number below and select submit.

FAQs

Can I track with my reference or order number?

The best way to track your order is by using the Bill of Lading "BOL" number. The manufacturer creates the BOL once an order has shipped. They do not provide the trucking company the reference number or order number for each order, so it is not a valid method for tracking the shipment. For your convenience, we also offer shipment tracking using the customer Purchase Order (PO) number but for the most accurate tracking information, we recommend using the BOL number.

I only have a reference number, how do I obtain a BOL number?

The manufacturer creates the BOL once the order has left their facility. You can call the manufacturer or visit their website and provide them with the reference number and they will be able to give you the BOL number to use for shipment tracking.

What does order status "In transit" mean?

When you track your order and the order status says "In transit" this means the order has been picked up from the mill and is in transit to our Stevensville, Maryland terminal. The order status will change from "in transit" to "out for delivery" the day the order is dispatched to deliver to the consignee.

I traced the shipment using my PO number and multiple orders were listed.

This occurs when there were multiple orders placed using the same PO number or if the manufacturer partially ships an order instead of shipping it completely. The tracking system will show every shipment that has the PO number you are tracing. We recommend calling the manufacturer to get the BOL number to use for tracing. The BOL number is the best way to track orders that have multiple shipments using the same PO number.

What if I enter the BOL number and no information is available?

The BOL number is created the moment the order leaves the manufacturers facility. The driver that picks up the order then has to bring the paperwork into the terminal for us to process. This can take up to 12 hours from the time the order ships, to the time it is able to be traced in our system.
Don't panic if you received a shipping notification from the manufacturer but you are unable to trace it in our system using the BOL. The order entry process takes place throughout the day and it is updated constantly. We encourage you to check the website regularly for updates.
Please note: Orders shipping from California can take up to 5 days to show in our system. Order shipping from Interface or Milliken mills can take up to 48 hours to trace in our system from the time of shipment.

Delivery Notification Email Subscription

Sign up to receive a notification any time an order is dispatched out for delivery to your warehouse. Once you are signed up, you will recieve an email anytime an order for your company is in route. Just another way to stay informed when working with CCL.

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CCL Tracking June 4, 2019